Understanding the Mystery, Mystique, and Marketing Magic of Twitter
If you’ve ever heard the old phrase, “A little bird told me …” followed by a piece of valuable information, you understand the sense of power and intrigue that all Twitter users, or Tweeps, experience each day as they find insider information from this quick, up-to-the-minute social media source.
Due in part to its ability to capitalize on our society’s love of secrets, Twitter has become a valuable tool in the public relations and marketing realm. And on that note, here’s another juicy one for you: Twitter may be the easiest and cheapest marketing secret for your Paso Robles winery.
Twitter offers instantaneous access to and dispersal of “secrets”— including personal or proprietary insights, news, rumors, winery events, special case sales or wine promotions. With billons of people using Twitter at all hours, everywhere they go, to find out what they didn’t even know that they absolutely needed to know, Twitter is a real-life Grapevine reaching out to hook your consumers. It is easy to use; an abbreviated form of blogging; and, of course, it can be almost entirely free.
The downside is you have to invest time in becoming a part of that chain of whispers by reading, following, tweeting, retweeting and otherwise engaging with a world-wide web of “little birds.” It is also important to note that Twitter may not be the right social media avenue to reach your winery’s target demographic; latest trends show that Twitter skews younger than Facebook with the fastest growing segment of users in the 18-24 bracket (http://www.marketingcharts.com/). So, while it may be a prime avenue for reaching your Millennial generation, it is perhaps not the strongest method for reaching your 50+ wine lovers.
Still, with 20 million visitors to the website in 2009 (up 900% from just 2 million visitors in 2008) it may be worth your while to learn about the benefits that reservoir of consumer “tweeps” holds, and how to harness its powers for the benefit of your Paso Robles winery.
The Power of Omniscience:Like the infamous little bird, Twitter has eyes and ears everywhere. You can use this all-knowing social medium that never sleeps to track tremors in the wine industry, find out what your consumers are saying about you and your wine, read what they are saying about your competitors’ wine, and more. And, as they say, information is power.
The Power of Omnipresence:
Twitter offers winery owners and winemakers the often wished-for ability to be in many places at once. This highly grass-roots social media resource allows high profile personalities to walk out among their people, so to speak. You may not have time to answer the phones or respond to every email or letter from your wine club members, but with Twitter, you can quickly and easily relate to them on both a customer service level and a personal level. This gives your consumers insider-status to your winery—key to fueling their loyalty and enthusiasm about your wine.
The Power of Free, Instant PR
The beauty of using Twitter for winery marketing and promotion is that it’s instantaneous and free. Twitter can help your winery stay on top of customer service issues, brand management concerns, and market trends as they develop, so that you can nip problems in the bud, or capitalize on opportunities. For instance, you can share up-to-the-minute news about a sale coming up, recent press or awards your winery received, or news articles and reports that indirectly support the wine industry in general or the varietals you produce in particular—without waiting or paying for posters and other promotional materials.
This information not only has the potential of reaching all of your followers right away, but is searchable in Google searches, can be retweeted to others who have not followed you yet, and otherwise multiplies. Information from tweets is regularly cited in news articles and broadcasts as well, meaning that your little 140-character message really could be heard by the whole world. That’s one powerful little bird.
If you still have questions, it couldn’t hurt to schedule a social media consultation with the A-Team, your Paso Robles marketing power-house. Since AR & Co. specializes in social media as well as traditional media, internet marketing, and website development, you may just hit two little birds with one stone.
Permission to Reprint:You may reprint any items from “Shhh, Don’t Tweet!—Twitter May Be the Secret to Marketing Paso Robles Wineries” in your print or electronic newsletter. But please include the following paragraph:
Reprinted from “Paso Robles Wine PR,” a blog featuring tips, tricks and tools for generating free publicity written by AR & Co PR & Marketing. Subscribe at http://www.pasoroblespublicrelations.com/ and receive Blog updates by email.
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